01
Be there for the next enquiry
Give callers a first response while your team is busy or your doors are closed.
MIANEX
One platform to
run your business
Orders, customers, scheduling, invoicing and Mia, your receptionist, all in one place — whatever your trade.
English · Español · Português Built around your business
ONE PLATFORM. THE WAY YOUR BUSINESS WORKS.
GET TO KNOW MIANEX
Meet Mia. See what’s possible.
Discover how Mia can help with the everyday work behind your business.
ROOM FOR THE WORK THAT MATTERSBring the everyday pieces
Bring the everyday pieces
of your business together.
Conversations, customer details, calendars and follow-through. Mianex connects supported workflows so your team can spend less time joining the dots.
02
Make the next step easier
Check availability and book supported appointments with your business rules in place.
03
Keep the context together
Bring messages, call summaries and supported customer information into the workflow.
ONE SPECIALIST. A CONNECTED BUSINESS.Automation that reaches
Automation that reaches
beyond the front desk.
Start with the work that slows you down. Add supported capabilities as your business is ready.
Voice & conversations
Answer questions, capture enquiries and route conversations using your business knowledge.
Customer & order information
Bring supported customer recognition and order lookups into the conversation.
Scheduling & coordination
Connect eligible services, people and working hours to supported appointment booking.
WhatsApp & customer communication
Mia can communicate with your customers through WhatsApp, included only in Business and Enterprise plans. Keep conversations connected alongside your configured messages, confirmations and reminders.
Business integrations
Connect supported systems while keeping their specific capabilities and limitations clear.
Operational visibility
See call activity, transcripts, summaries and usage so your team can follow through.
Invoicing
Simplify invoice workflows and keep billing information connected to your business operations.
Inventory control
Keep track of stock availability and connect inventory information with customer and order workflows.
Shipping control
Coordinate shipping updates and delivery information so your team and customers can follow each order.
Current capabilities depend on your plan, configuration and integrations.
FROM A HELLO TO A NEXT STEPA natural conversation.
See how it works A natural conversation.
A useful outcome.
“Can you help me with…”
Mia connects the dots.
Your knowledge. Your connected workflows.
Appointment Message Transfer
Available actions depend on your setup.
- 01
Teach Mia about your business.
Your services, opening hours, team and approved answers give every conversation the right context.
- 02
Connect the tools you need.
Start with answering and messages. Add supported scheduling or an integration when your business is ready.
- 03
Let conversations move work forward.
Mia follows your rules, takes supported actions and leaves a record your team can use.
BUILT AROUND YOUR DAYDifferent businesses.
Different businesses.
The right conversation.
Useful automation begins with understanding how you work. Explore a few ways Mia can help.
MORE TIME WITH YOUR CLIENTS
A full chair. A phone that still gets answered.
Stay with the client in front of you. Mia can explain services, take enquiries and book supported appointments around your team’s availability.
- Explain services and prices
- Find supported appointment times
- Take messages while your team works
A MOMENT IN YOUR BUSINESS
“Can I book a haircut with Ana next Thursday?”
With native Mianex scheduling configured, Mia can check eligible staff and available times, then create the appointment.
Requires configured services, durations, staff and working hours.
LESS TIME AT THE PHONE
Keep the counter moving. Keep customers informed.
From opening hours to “Is my order ready?”, Mia handles familiar questions so your team can focus on the garments and customers in store.
- Answer turnaround and service questions
- Look up supported order information
- Take messages and route calls
A MOMENT IN YOUR BUSINESS
“Is my dry-cleaning order ready for pickup?”
With a supported Enlite connection and appropriate customer verification, Mia can look up available order information.
Order information requires the implemented Enlite adapter and account setup. Dry cleaning is not an appointment-booking workflow.
A BETTER FIRST CONVERSATION
Understand the home before planning the visit.
Mia collects the right details, explains your cleaning services and helps customers take the next supported step.
- Collect relevant property details
- Explain services and estimate steps
- Route requests to the right person
A MOMENT IN YOUR BUSINESS
“I need a deep clean before moving into my new home.”
Mia can explain the service and collect the request. A separately configured estimate visit can be booked when native scheduling is ready.
Consultation-required jobs are not automatically committed. Booking depends on the service, scheduling provider and account readiness.
YOUR OFFICE, WHILE YOU’RE ON SITE
Stay on the job. Stay open to the next one.
Let Mia take the first enquiry, understand the property and explain what happens next while your crew gets on with the work.
- Capture enquiries while crews work
- Gather service and property details
- Explain next steps without promising unverified jobs
A MOMENT IN YOUR BUSINESS
“Can you clean my driveway and the outside of my house?”
Mia can collect the requested services and property details, then explain the estimate or supported scheduling process.
Jobber reads and availability are conditional. Jobber booking work in development is not a general production promise.
KEEP YOUR TEAM ON THE JOB
A comfortable home starts with a clear conversation.
Mia can explain your heating and cooling services, capture service requests and pass the details to your team while technicians are in the field.
- Answer service-area questions
- Capture maintenance and repair enquiries
- Keep customer requests organised
A MOMENT IN YOUR BUSINESS
“Do you service air conditioners in my area?”
Mia can share your approved service area and collect the details your team needs for a follow-up.
Scheduling depends on your configured services and supported calendar. Dispatch and arrival times require your team’s confirmation.
A FIRST RESPONSE WHILE YOU WORK
Keep the calls flowing. Keep the jobs moving.
Mia can explain your plumbing services, gather enquiry details and help customers reach the right person while your team handles the job at hand.
- Explain services and opening hours
- Collect service requests
- Route calls and follow-up details
A MOMENT IN YOUR BUSINESS
“Can someone help with a leaking tap?”
Mia can capture the request and contact details, then explain your approved next steps.
Job acceptance, estimates and technician dispatch stay with your team unless a supported workflow is configured.
MORE TIME FOR YOUR PATIENTS
A welcoming first conversation for every enquiry.
Mia can handle general office questions, explain approved administrative information and collect appointment enquiries so your front desk can focus on patients.
- Answer office and service questions
- Explain new-patient next steps
- Capture appointment enquiries
A MOMENT IN YOUR BUSINESS
“Are you accepting new patients?”
Mia can share your approved new-patient information and help the caller request contact from your office.
Administrative use cases only. Clinical advice and patient-record access are not part of this website example; scheduling requires confirmed setup.
KEEP YOUR ATTENTION IN THE WORKSHOP
More time under the hood. Fewer phone interruptions.
Mia can answer questions about your services, collect vehicle and service-request details and pass enquiries to your team.
- Explain maintenance services
- Collect vehicle and enquiry details
- Help with the next scheduling step
A MOMENT IN YOUR BUSINESS
“Can I bring my car in for an oil change?”
Mia can explain your approved service information and help with an appointment request or supported scheduling.
Vehicle diagnostics, repair estimates and live repair-status lookups require your team or a specifically supported integration.
SUPPORT FOR YOUR FRONT DESK
Make everyday office enquiries easier to manage.
Mia can explain opening hours, location and approved administrative processes, then help callers leave an appointment or callback request.
- Answer hours and location questions
- Explain administrative next steps
- Route appointment and callback enquiries
A MOMENT IN YOUR BUSINESS
“What are your office hours, and how do I request an appointment?”
Mia can share your office information and explain the approved way to reach your scheduling team.
Administrative enquiries only. This example does not include diagnosis, clinical triage, medical-record access or a healthcare compliance guarantee.
STAY FOCUSED ON THE WORK
Give the next customer a clear first response.
Mia can explain your electrical services and collect the details your team needs to follow up on a new enquiry.
- Answer service questions
- Capture installation enquiries
- Organise follow-up details
A MOMENT IN YOUR BUSINESS
“Do you install ceiling fans?”
Mia can explain your approved service offering and capture the customer’s request.
Technical assessments, estimates and job confirmation remain with your team.
GROW YOUR CUSTOMER CONVERSATIONS
Keep your crews outdoors and your enquiries organised.
Mia can introduce your landscaping services, collect property details and explain how customers can request an estimate.
- Explain maintenance services
- Gather property details
- Capture estimate requests
A MOMENT IN YOUR BUSINESS
“Can I get an estimate for regular lawn care?”
Mia can capture the property and service details, then explain your estimate process.
Quotes and project commitments require your team’s review; appointments depend on supported scheduling.
CLEAR ANSWERS. USEFUL NEXT STEPS.
Help customers get their enquiry to the right team.
Mia can explain approved service information, collect the reason for a customer’s enquiry and route it for follow-up.
- Answer service-area questions
- Capture inspection requests
- Route enquiries to your team
A MOMENT IN YOUR BUSINESS
“Do you offer inspections in my neighbourhood?”
Mia can share your service area and explain how to request an inspection.
Treatment advice, pricing and inspection commitments follow your team’s approved process.
AN OFFICE THAT KEEPS UP WITH YOUR CREW
Turn the next call into a useful enquiry.
Mia can explain your roofing services, gather property and project details and help callers request contact from your team.
- Explain roofing services
- Capture inspection enquiries
- Collect details for a follow-up
A MOMENT IN YOUR BUSINESS
“How do I arrange a roof inspection?”
Mia can explain your inspection-request process and capture the details for your team.
Inspections, estimates and project dates require confirmation through your approved workflow.
MORE ATTENTION FOR EVERY PET
Keep your hands free and your customers informed.
Mia can explain grooming services, answer approved preparation questions and help with appointment enquiries.
- Explain grooming options
- Share approved visit information
- Help with appointment enquiries
A MOMENT IN YOUR BUSINESS
“What grooming services do you offer for small dogs?”
Mia can share your approved service information and guide the customer to the next scheduling step.
Availability and booking depend on configured services and supported scheduling.
KEEP YOUR CREW FOCUSED
Clear water. Clear communication.
Mia can explain your pool cleaning and maintenance services, collect enquiries and help customers request a service visit while your crew works.
- Explain maintenance services and service areas
- Capture cleaning and repair enquiries
- Collect details for recurring service requests
A MOMENT IN YOUR BUSINESS
“Do you offer weekly pool maintenance in my area?”
Mia can explain your approved maintenance options and service area, then collect the pool and contact details for your team.
Visits depend on configured scheduling. Repairs, chemical treatments, final quotes and arrival times require your team’s confirmation.
MORE TIME WITH YOUR CLIENTS
Give every client a welcoming first conversation.
Mia can explain your published skin care services, answer studio questions and help clients request consultations or supported appointments.
- Explain services and published prices
- Help with supported appointment requests
- Share approved visit preparation information
A MOMENT IN YOUR BUSINESS
“Can I book a facial consultation?”
Mia can explain the consultation and check supported appointment options when services, staff and working hours are configured.
Treatment suitability and skin concerns are handled by your qualified team. Mia does not diagnose conditions or recommend medical treatments.
A HELPFUL FIRST POINT OF CONTACT
Support your patients before they arrive.
Try how Mia could help a physiotherapy or physical therapy practice answer administrative questions, explain published services and collect appointment enquiries.
- Answer opening-hours and location questions
- Explain approved first-visit information
- Demonstrate appointment enquiry handling
A MOMENT IN YOUR BUSINESS
“How do I arrange my first physiotherapy appointment?”
In the demo, Mia can explain your supplied first-visit information and simulate an appointment request without creating a real booking.
Physiotherapy is currently available in Try Mia demonstrations; production availability depends on rollout and account readiness. Mia does not diagnose, prescribe exercises or provide clinical advice.
MORE TIME FOR YOUR SCHOOL COMMUNITY
Keep students and families informed.
From preschools and elementary schools to middle and high schools, colleges, universities, and vocational or adult education, Mia can answer routine questions and help enquiries reach the right team.
- Explain programs and admissions steps
- Answer hours, location and calendar questions
- Capture tour requests and route enquiries
A MOMENT IN YOUR BUSINESS
“How can I learn about your programs and arrange a school tour?”
Mia can explain your published programs, admissions steps and office hours, then capture a tour or callback request. Supported scheduling depends on your setup.
Admissions decisions and access to student records remain with authorised school staff. Mia uses approved public information and does not promise enrolment or disclose private student information.
MORE TIME CARING FOR ANIMALS
A welcoming first response for pet owners.
Mia can explain your veterinary clinic’s services, share approved visit information and help pet owners request appointments or callbacks while your team cares for animals.
- Explain services and new-client steps
- Share approved visit preparation information
- Capture appointment and callback requests
A MOMENT IN YOUR BUSINESS
“Do you see new pets, and how can I request an appointment?”
Mia can share your new-client process and office hours, collect an appointment enquiry and explain the next scheduling step.
Booking depends on configured services and supported scheduling. Diagnosis, treatment and clinical triage stay with your veterinary team. Urgent concerns should be directed to the clinic or an emergency veterinary service.
KEEP YOUR COMMUNITY CONNECTED
A helpful first response for residents and property owners.
Mia can answer questions using your approved community and property information, collect maintenance requests and route enquiries to your management team.
- Answer community and property questions
- Capture maintenance and resident enquiries
- Route requests to the right management contact
A MOMENT IN YOUR BUSINESS
“How do I report a maintenance issue in my building?”
Mia can explain your reporting process, collect the property and issue details, and pass the request to your team for follow-up.
Maintenance dispatch, repair commitments and account-specific information follow your configured workflows and verification requirements. Urgent issues follow your approved emergency instructions.
MORE TIME FOR CLIENT RELATIONSHIPS
Keep enquiries moving while advisers focus on clients.
Mia can explain your approved services, organise enquiries and help clients request a meeting with the right professional.
- Explain services and meeting arrangements
- Capture and route client enquiries
- Support consultation scheduling
A MOMENT IN YOUR BUSINESS
“How could Mia help our financial advisory office?”
Mia can answer approved office questions, identify the service a caller is interested in and help with a consultation request or supported scheduling.
Investment recommendations, account transactions and client account information stay with your authorised team. Scheduling and communications depend on configuration.
A CLEAR NEXT STEP FOR EVERY ENQUIRY
Connect borrowers with the right loan officer.
Mia can explain your approved enquiry process, distinguish purchase and refinance requests and help borrowers reach your lending team.
- Route purchase and refinance enquiries
- Share approved preparation steps
- Support loan-officer consultation requests
A MOMENT IN YOUR BUSINESS
“Can Mia help us manage mortgage enquiries?”
Mia can capture a general purchase or refinance enquiry, explain approved preparation steps and support a loan-officer consultation request.
Loan officers handle rates, eligibility, applications and lending decisions. Loan-system access and automated document follow-ups require separately confirmed capabilities.
MORE FOCUS FOR YOUR LEGAL TEAM
A thoughtful first response for new enquiries.
Mia can explain published practice areas and consultation arrangements, capture a brief non-confidential enquiry and route it to your legal team.
- Explain practice areas and office information
- Route consultation enquiries
- Reduce repeated administrative questions
A MOMENT IN YOUR BUSINESS
“Can Mia manage consultation enquiries for our law firm?”
Mia can identify the general practice area and help with a consultation request or supported scheduling, following your firm’s approved intake process.
Your team handles conflict checks, engagement decisions, legal advice and deadlines. An enquiry does not establish representation or guarantee privilege.
MORE TIME FOR THE WORK BEHIND THE NUMBERS
Keep enquiries organised through your busiest season.
Mia can introduce your bookkeeping, payroll or tax-preparation services, explain approved onboarding steps and help clients request an appointment.
- Route bookkeeping, payroll and tax enquiries
- Explain approved preparation checklists
- Support consultations and callback requests
A MOMENT IN YOUR BUSINESS
“How can Mia help our accounting office during tax season?”
Mia can answer approved service questions, distinguish individual and business enquiries and explain your office’s preparation checklist before a consultation.
Your professionals handle tax advice, calculations, filings and financial records. Accounting-software access and document-status automation require a verified integration.
Industry availability depends on account setup and rollout. Have another business type?
KEEP WHAT WORKSYour systems.
Your systems.
Working with Mia.
Start with the tools you use. We’ll confirm exactly what can connect and what each connection can do.
QBSupported connection
QuickBooks
Connect QuickBooks with MiaNex for your accounting workflows. Available capabilities depend on your account configuration.
SQPlanned
Square
Square integration is planned. It is not available yet, and no release date has been announced.
MNative scheduling
Mianex Scheduling
Availability and new appointment booking when services, people and working hours are ready.
ESupported connection
Enlite · Dark POS
The implemented dry-cleaning connection for supported customer and order lookups. Requires account configuration.
JLimited capabilities
Jobber
Schedule reads and availability with the right permissions and mappings. Automatic booking coming soon.
VLimited capabilities
Vagaro
Supported reads and availability. Appointments are stored in Mianex, not written into Vagaro.
Looking for another provider? +
CleanCloud, SMRT, Xplor Spot, Geelus, Mindbody, Boulevard, Booksy, Fresha, Zenoti, Phorest and GlossGenius are not currently available as working integrations in our reviewed release. Ask us to evaluate your workflow; no delivery date is promised.
START WITH WHAT YOU NEEDA little help.
A little help.
Room to grow.
Start with a 7-day trial. Card required upfront.
Choose the plan that fits your conversations.
Lite
Make a better first impression.
$149/ month
Billed monthly
- 300 call minutes / month
- 1 language
- Texting available as an add-on
- Answering and business FAQs
- Messages and call transfers
- Call summaries and customer recognition
Additional minutes: $0.95/min
FOR APPOINTMENT-BASED BUSINESSES
Pro
Connect conversations to appointments.
$299/ month
Billed monthly
- 600 call minutes / month
- 1 language
- 500 texts / month
- Everything in Lite
- Supported scheduling
- Texting and appointment reminders
Additional minutes: $0.85/min
Business
Bring more of your business together.
$699/ month
Billed monthly
- 1,400 call minutes / month
- 1 language
- 1,250 texts / month
- Everything in Pro
- Supported POS integrations
- Multiple locations
- Three user logins (three more for $49 a month, six in all)
- WhatsApp customer communication
Additional minutes: $0.75/min
A more complex business?
Enterprise pricing is by agreement: custom minutes, multiple AI agents, custom integrations and priority support. WhatsApp customer communication is included.
WhatsApp is included only in Business and Enterprise. It is not available in Lite or Pro. Plan features require a supported, configured workflow. Additional customer-facing texts: $0.05 each. Annual base plans are paid upfront; recurring add-ons are billed monthly. Checkout confirms the applicable subscription terms.
BUILD ON YOUR PLAN
Optional add-ons
Available for Lite, Pro and Business. Add what you need, with included features clearly marked.
| Add-on | Lite | Pro | Business |
|---|---|---|---|
| Additional language | $29/mo each | $29/mo each | $29/mo each |
| Appointments & Scheduling | $49/mo | Included | Included |
| POS integration | $99/mo | $99/mo | Included |
SMS automation
Optional text packages for any plan, in addition to your included texts.
500 texts
$29/mo
Lite · Pro · Business1,250 texts
$49/mo
Lite · Pro · Business3,000 texts
$89/mo
Lite · Pro · BusinessAdd-ons are billed monthly, including with an annual Mia plan. Texting requires registration and appropriate consent. Scheduling and POS actions depend on supported integrations and account setup.
A FEW GOOD QUESTIONSLet’s clear
Let’s clear
things up.
Have something else in mind?
Is Mia only a receptionist?+
Mia is a business automation specialist. Receptionist duties are one part of her role. Mianex connects conversations, customer and order information, supported scheduling, communications and operational visibility. The actions available depend on your configured modules and integrations.
Do I need to replace my existing software?+
Not necessarily. Start with answering and messages, then connect supported systems where they fit. We check your exact provider and workflow before promising an integration.
Can Mia book, reschedule or cancel appointments?+
Native Mianex scheduling can check availability and create appointments when the business is ready. Mia can also reschedule and cancel appointments. Other providers have their own limitations; see Integrations.
Can I keep my business phone number?+
Phone forwarding may allow you to keep using your current number. We review your carrier and routing during setup. Do not cancel or move your existing service before the new setup is tested.
Which languages can I use?+
This website’s Mia supports English, Spanish and Brazilian Portuguese. Business receptionist languages depend on configuration and plan: Lite, Pro and Business each include one language. Additional languages are available as an add-on.
How does the trial work?+
The current catalogue provides a 7-day trial with a card collected upfront. Review checkout for the applicable charge date and subscription terms. There is no checkout or card collection in this website preview.
What happens if Mia does not know the answer?+
Mia should acknowledge the limit and offer a human follow-up. The website assistant can explain the product, but cannot access your account, change a booking or take payment.
How do I get help with my existing account?+
Use the Mianex Help Desk for account support. The sales assistant cannot inspect customer data or make account changes.
LET’S START WITH YOUR BUSINESSWhat could your team
What could your team
do with fewer interruptions?
Tell Mia about your day. Discover where Mianex could help.
✦