Voice & conversations
Answer questions, capture enquiries and route conversations using your business knowledge.

Your knowledge. Your connected workflows.
Available actions depend on your setup.
Your services, opening hours, team and approved answers give every conversation the right context.
Start with answering and messages. Add supported scheduling or an integration when your business is ready.
Mia follows your rules, takes supported actions and leaves a record your team can use.
Start with the work that slows you down. Add supported capabilities as your business is ready.
Answer questions, capture enquiries and route conversations using your business knowledge.
Bring supported customer recognition and order lookups into the conversation.
Connect eligible services, people and working hours to supported appointment booking.
Use configured messages, confirmations and reminders, with texting readiness and consent in place.
Connect supported systems while keeping their specific capabilities and limitations clear.
See call activity, transcripts, summaries and usage so your team can follow through.
Custom workflows, CRM and deeper reporting are on the roadmap. Current capabilities depend on your plan, configuration and integrations.
Tell Mia about your day. Discover where Mianex could help.
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